How to order
Our ordering system is very simple and user friendly, so anyone can use it.
After adding all your required items to the cart, double check your order and then click ‘check out’ from the right hand side. You will be directed to another window to input your details. From there, you have two shipping options. If you choose home delivery, there will be a $10 fee. Our minimum order for deliveries is $100.
You can make your payments through our secure checkout, Our payment options are Afterpay, Paypal and Credit Card Mastercard or Visa accepted. Once your order has been placed and paid for and your order has been received and seen by our team , you will be contacted and advised when your order will be delivered to you generally you will receive your delivery within 24 to 48 hours from order placement.
For Pick ups or Click and Collect Once you order has been placed and paid for our team will contact you when you order is ready for collection.
If for any reason we don’t have an item in stock our team will call you and ask you if you would like another item to meet the value of your order.
For any queries or questions about the process, please do not hesitate to contact us on (02) 9675 6500.
Firstly, find a product that you would like to purchase. After clicking on it, you will see a list of possible weights. Don’t worry if the number of kilos you want is not listed. The weights listed are simply displaying the specials for purchasing more than one. You will need to select a weight, eg. 1kg, and then select the quantity. If you select the 1kg weight and a quantity of 2, then you will receive 2kgs.
However, if you select the 2kg weight and input the quantity to 2, you will receive 4kgs. The quantity is used to show us how many you would like of your selected weight option.
In some of the products, you will also see a marinade option. If you would like a specific marinade on your product, then please choose the desired one from the mentioned options. However, if you would just like the standard option, select ‘plain’ from the marinade drop down menu. You must select one of the options to purchase a product.
A ‘Cuts’ option is also available from the larger products. Please select your desired cut from the cuts menu to continue with your purchase.
You will see a packaging option for most products. The packaging descriptions are listed at the bottom of each product for your convenience. Typically, the ‘normal’ option is selected. The other options have either a $0.60 or $1.20 fee depending on which one you choose. Please keep in mind that the packaging options are per kilo.