Delivery

Delivery Zones

Our minimum order for deliveries is $100.00

We deliver to the Sydney Metropolitan area (Please see below on map for reference)

If you are out of this area you will not be able to place an order online, however, feel free to come into our Minchinbury Store for greater bargains and savings.

Delivery Times

All deliveries are made from 8:00am – 5:00pm, Monday to Friday (excludes public holidays). We will contact you via the info you have provided at checkout to notify you on the day of our arrival. We do not deliver on weekends

 

Delivery Rates & Estimates

Charges for your order will be calculated and displayed at checkout.

In-Store Pickups

You can skip the delivery fees with free local pickup at Marathon Meats at 1039 Great Western Highway, Minchinbury, NSW 2770. After placing your order and selecting the local pickup option at checkout,  Once your order has been placed and paid for. Our team will notify you via your contact info when your order is ready for pickup.

Our in-store pickup hours are from 8:00am – 5:30pm on 7 days of the week (excludes Public Holidays). Please have your order confirmation email with you when you come. 

 

Refunds, Returns & Exchanges

In the event that your order arrives damaged in any way or is not to your satisfaction, please email us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. We will take the necessary steps to rectify the situation by either replacing the meat products or offering store credit for your next order.

If we are out of stock of your item, you will be contacted immediately and a full refund will be issued to the payment method you placed the order with.

If you have any further questions, please do not hesitate to contact us at sales@marathonmeathouse.com.au or call us on (02) 9675 6500.

Order Cancellations

Customers are required to cancel their order within the 24 hours of purchasing since we use next day delivery services. So for any cancellations please call us on (02) 9675 6500 or email us on sales@marathonmeathouse.com.au

Delivery Policy

Our minimum order for deliveries is $100.00

All orders are processed within 24 to 48 hours of receiving your order payment. You will be notified by our team when your is going to be dispatched

Marathon meats accepts no liability for the loss or deterioration of any orders once they have been delivered. It is to the customers’ discretion to ensure that there is a secure location where your order can be left, should you not be home.

For any changes or alterations to your order please contact us immediately to take the necessary steps to rectify the situation.

If you have not been contacted within the 24 hours of placing your order please contact us immediately on 96756500. Our online order team is available Monday to Friday on PH 02 9675 6500. If you place you order over the weekend you will be contacted on Monday morning.

Contact us on sales@marathonmeathouse.com.au or call us on (02) 9675 6500, and we will look into it for you.